![]() ![]() ![]() Profil recherché pour le poste : Partner Operations Associate (Dakar, Abidjan, Accra, Lagos, Nairobi) Providing cover for up to 50% of weekends, with time off in lieu.Troubleshooting to find the root cause of payment issues and working with internal and external partners to resolve.Working closely with partners to ensure that funding timelines are being delivered on.Proactively managing daily funding operations to ensure our accounts are funded each day and payments can be processed seamlessly.Escalating issues with our partners all over the world to ensure high levels of service.Monitoring performance levels on our payment corridors and managing outages to improve customer experience.You’ll work closely with the rest of the Partner Operations team and draw upon phenomenal relationship and project management skills to collaborate with the wider teams that span the globe (London, Abidjan, Lagos, Nairobi, and New York to name a few places), ensuring that Taptap Send is effectively supported in its growth and customer ambitions! There is plenty of room for professional progression and personal growth within our friendly and ever-growing Taptap community.You’ll form part of the glue between all the functions of the company and work to maintain a high standard of performance! You’ll own key operational tasks, including tracking and troubleshooting service performance and funding our accounts in our payout countries across multiple currencies. In this role, you will report into Alice, the Payment Operations Manager, and touch all aspects of Taptap Send’s operations, working directly with our teams and partners across the world. Taptap Send is seeking a highly organised and motivated individual to join our Partner Operations team and help us grow our business across the US, Canada and Europe.Partner Operations Associate (Dakar, Abidjan, Accra, Lagos, Nairobi). Poste proposé : Partner Operations Associate (Dakar, Abidjan, Accra, Lagos, Nairobi) TAPTAP SEND recruits 01 Partner Operations Associate (Dakar, Abidjan, Accra, Lagos, Nairobi)ĭescription de l’entrepriseTaptap Send serves immigrant communities by helping them with their most important financial needs: sending money to friends and family back home…. lire la suite Détails de l’annonce
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